Privacy Policy

Ella & Iris Home respects the privacy of our customers and the users of our website and uses the following policies and practices so that your personal information is handled in a responsibly. Our online privacy policy details the types of personal information collected from our website’s visitors and ways we use and share that information with third parties. The information on this website and our privacy policy are subject to change over time and any changes to our privacy policy and practices will be listed on this page. When you visit Ella & Iris Home’s web, it shows that you consent to Ella & Iris Home collecting and using this information.

Our policy was last updated on January 3, 2023.

WHAT INFORMATION DOES ELLA & IRIS HOME COLLECT?

When you visit ellaandiris.com or make a transaction on our site, subscribe to our email lists, enter contests, use product subscription services, or create an account through any method your data is collected.

Ella & Iris Home may collect and store two types of information: "personal information" and "automatic information."

Personal information is your name, gender, billing address, shipping address, email address, telephone number, date of birth or age, any personal preferences you choose to provide, transaction details such as product type, fragrance, size, price, discount, date, store, your credit card number and expiration date used for transactions, and an assigned password to protect your privacy. 

Automatic information may be collected whenever you visit ellaandiris.com. This information can include your IP address, your computer make and model, your web browser, and the web page that linked you to ellaandiris.com.

Automatic information may be associated with your personal information. If this happens, automatic information will be considered as personal information. 

HOW DOES ELLA & IRIS HOME USE THIS INFORMATION?

Ella & Iris Home uses this information to process and validate online sales, communicate with you about your order, or to respond to your questions.

Ella & Iris Home also uses this information to enhance and personalize your shopping experience online, to communicate with you for marketing and promotional purposes including via targeted postal pieces, phone messages, or personalized emails, and to improve the effectiveness of our websites and business activities. You may indicate your contact preferences regarding promotional communications either directly to us online or by phone.

HOW DOES ELLA & IRIS HOME PROTECT YOUR INFORMATION?

By nature of the Internet, there is no way to provide 100% protection of data transmissions. Because of this, you accept the risk involved when sending information to us via the Internet.

When you place an order with use, we use encryption technology, such as Secure Socket Layer

Technology ("SSL"), which protects your personal information during data transport. SSL encrypts your order information, including your name, address, and credit card number, before it is transmitted to us to avoid the decoding of your information by anyone other than Ella & Iris Home.

DOES ELLA & IRIS HOME DISCLOSE YOUR INFORMATION TO OTHERS?

No, Ella & Iris Home does not sell, rent or trade or share your personal information to any third parties. Sometimes it is necessary to disclose personal information about you to third parties who provide services to us. They must who agree to maintain the confidentiality of such information in accordance with this privacy policy and use the information only to provide us with the established services. Third parties may include those that provide website hosting our, order fulfillment, customer service inquiries, review management, advertising, and other related services. Our store and our third-party partners may collect information such as the IP addresses of our visitors' computers, the state and zip code from which our visitors come, which search engine referred you, how you navigated around our site, what you browsed and purchased and what traffic resulted from ads and e-mails. We do not authorize any third parties to use your information except to aggregate it in ways that will not identify you personally.

We may use and/or share demographic information and website use information in ways nthat do not show your identity. We may match information collected from you at our website with information obtained collected from other sources or third parties. 

From time to time, we may partner with a co-sponsor to conduct a contest, sweepstakes or other promotional event. In those situations, each of the participating web sites may collect or receive personal information from you and will have the right to use your personal information in accordance with their own policies. 

We may disclose personal information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users of our website, or anyone else who could be harmed by such activities.

We may also disclose personal information when we reasonably believe that the law requires it. We might sell or buy subsidiaries, or business units. In such transactions, personally identifiable information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing privacy policy. Also, in the unlikely event that assets of Ella & Iris Home are sold, personal information may be one of the transferred assets.

CAN I UNSUBSCRIBE?

Yes. You can unsubscribe from Ella & Iris Home promotional emails and from other companies Ella & Iris Home permits to send to their own subscribers. When you unsubscribe, you may still receive emails from Ella & Iris Home until the request can be processed.